PRIVACY POLICY

 

Effective Date: January 23, 2025

 

OVERVIEW

Steven Robert Young, operating through Cross-Through, Inc. ("we," "us," or "our"), owns and operates the website located at StevenRobertYoung.com (the "Site"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase on our Site.

 

By using our Site, you consent to the practices described in this Privacy Policy.

 

INFORMATION WE COLLECT

We collect two types of information from users of our Site: Personal Information and Device Information.

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1. Personal Information: When you interact with our Site, we may collect personally identifiable information, such as your name, email address, billing and shipping address, payment information, and phone number. This information is required to process your orders, provide services, and communicate with you regarding your transactions.

2. Device Information: As you browse our Site, we automatically collect certain details about your device, including:

   • IP address

   • Web browser type

   • Time zone

   • Pages viewed on the Site

   • Referring website or search terms that brought you to the Site

   • Information about your interactions with our Site (e.g., clicks, scrolls, etc.)

 

This information is collected through technologies such as:

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• Cookies: Small files placed on your device to enhance browsing experience.

• Log Files: Files that track actions on the Site, collecting data like IP address and browser type.

• Web Beacons, Tags, and Pixels: Tools used to track user behavior on the Site.

 

HOW WE USE YOUR INFORMATION

We use the information we collect to provide and improve our services, including the following:

 

• Order Fulfillment: To process payments, arrange shipping, and confirm your orders.

• Communication: To send order confirmations, customer support responses, and updates regarding your orders.

• Fraud Prevention: To detect and mitigate potential fraud.

• Site Optimization: To improve our Site’s functionality and user experience, based on how customers interact with it.

• Marketing: To send promotional content, special offers, and relevant product recommendations based on your preferences.

 

HOW WE SHARE YOUR INFORMATION

We may share your Personal Information with trusted third parties to help us provide and improve our services, including:

 

• Service Providers: To process payments, handle shipping, and assist with customer support.

• Google Analytics: To understand user behavior and improve our marketing efforts. You can learn more about Google’s use of your Personal Information here. You can opt out of Google Analytics here.

• Legal Compliance: To comply with legal obligations, such as responding to subpoenas or protecting our rights.

 

BEHAVIORAL ADVERTISING

We may use your Personal Information to show you targeted advertisements based on your interests. For more information on how targeted advertising works, visit the Network Advertising Initiative. You can opt out of certain targeted advertising practices here.

 

DATA RETENTION

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

YOUR RIGHTS AND CHOICES

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You have the right to:

• Access, update, or delete your Personal Information.

• Opt out of receiving marketing communications.

• Disable cookies via your browser settings. However, doing so may impact your ability to fully access or use certain parts of the Site.

 

SECURITY

We implement industry-standard security measures to protect your Personal Information from unauthorized access, alteration, or disclosure. However, no security system is completely foolproof, and we cannot guarantee absolute protection.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use the Site after any changes, you accept those changes.

 

CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us via the contact form on our Site.